I Can't Start My Interview
If you are struggling to start your mock interview, this is the article for you! Ensure that you have completed the following steps:
-
Confirm that you're using the correct browser - if you are not using Chrome or Firefox, you might not be able to start your interview
Verify the functionality and availability of your camera and microphone - be sure you have given your browser access to your camera and microphone through your computer.
- If you use a Mac, follow these steps - https://support.apple.com/guide/mac-help/control-access-to-your-camera-mchlf6d108da/mac
- If you use Windows, follow these steps - https://support.microsoft.com/en-us/windows/windows-camera-microphone-and-privacy-a83257bc-e990-d54a-d212-b5e41beba857
- Check your internet connection
- Upload your resume
- Schedule your interview
Reach out to our support team if you are still having problems after following these steps!