My Browser Shows a Network Error

If you are having troubles accessing Quinncia, it may be an issue with your network. Some older computers (2016 or earlier) don't have the correct security certificates installed to access select secure sites, like Quinncia. 

If you see Not Secure on the top of your browser, your network is receiving an error message that makes it difficult to access Quinncia.

Don't worry if you see this error! Follow these simple steps to fix it: 

1. Install these two certificates.
   • Website certificate link
   • Root Certificate link
2. Clear your cache, browsing history, and security. 
3. Restart your browser and open Quinncia again. 
4. If you still see Not Secure, restart your computer and wait about 60 minutes before accessing the webpage again. 

As always, contact your instructor or our support team if you have any questions!